Xpert Tutor.com Privacy Policy
This document is published under a legal requirement under the provisions of the Information
Technology Act, 2000 that requires 'intermediaries' to publish the rules and regulations, privacy
policy and terms for access or usage of the website and is primarily governed by Rule 3 (1) of
the Information Technology (Intermediaries guidelines) Rules, 2011 and Information
Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or
Information) Rules, 2011.
Your Consent
By accessing
https://www.xperttutor.com/ ("our Website") and using it on a continued basis,
you expressly consent and confirm to Xpert Tutor collecting, maintaining, using, processing and
disclosing your personal and other information under this Privacy Policy.
Commitment
Xpert Tutor intends to protect the privacy of its users (whether or not registered with Xpert
Tutor) on its website being and the privacy of their data provided to Xpert Tutor from time to
time. The privacy of our Website users, whether you are our former or existing registered user or
merely a visitor to our Website, is important to us and we are strongly committed to your right to
privacy and to keeping your personal and other information secure. We encourage you to read
our privacy statement to understand what types of personally identifiable information we collect
and how we use this information. To provide you with quality services, our Website collects
preliminary personal information that allows us to identify you as a user and know more about
your requirements. Some of our services may direct you to web domains of third parties.
Information (if any) provided by you on such web domains may be dealt with by them in the
manner provided by the privacy statements of such third party web domains. This Privacy Policy
only deals with your information shared with us (either as a registered user or a mere visitor) and
we shall in no manner be liable/bound for protection of information (if any), which may be
shared by you on such third-party web domains. We encourage you to very carefully review the
privacy policy of any third-party website you visit before using it and to be very cautious before
you disclose your personal information on such websites.
What type of information does Xpert Tutor.com collect from you?
Personal Information and storage
If you are a tutor, teacher, lecturer, instructor, coaching institution or Affiliate, Xpert Tutor
requires you to register on our "Website or Application" by providing your name, email ID,
personal phone number, password, location, Aadhaar, gender, etc. The Website also prompts you
to share a photograph that may help better identify you amongst the prospective customers and which you may share at your discretion. Such information is published on the Website as a part
of the 'search' results of the search functionality developed by us. If you are a prospective
customer looking to get connected with Xpert Tutor our Website collects your name, email ID,
personal phone number, details of personal interest and location. Such information is shared on a
limited basis by us with Xpert Tutor to facilitate faster connections between the parties. Further,
to consummate certain transactions, our Website may also require you to submit your credit/debit
card and/or bank account details through a secure Third Party Payment Gateway provider. We
may collect your bank details in certain circumstances, where money needs to be transferred to
you via NEFT to your bank account. Such information is kept strictly confidential. Xpert Tutor
also collects your other personal details including but not limited to your feedback, suggestions,
views, comments, etc. that may be shared/volunteered by you on our discussion forums or other
pages that you may access or visit on our Website. Such information being in the public domain
is available for access for all our Website's users and visitors. In this regard, you are advised to
exercise discretion before you make such details public, as such information may be vulnerable
to misuse and can be easily misused. Xpert Tutor in this regard fully disclaims any liability (ies)
or claim(s) which may arise by use/misuse of such information shared by you, by any third party
or any party not known to Xpert Tutor.
For Xpert Tutor.com to recognize you as a registered member, you must log in with your email
and password. At the time of login, you will have the option to instruct the Website to remember
you so when you come back the next time to use the Website; you do not have to remember your
email and password. Your email and password are never shared by Xpert Tutor with anybody
within or outside of Xperttutor.com.
All other information exchanged by you with Xpert Tutor in the form of written communication,
responses to emails, feedback required from you, participation in discussions, etc. shall be
deemed to be confidential and shall be owned by Xpert Tutor and shall be available for the
exclusive use of Xpert Tutor. Our Website does not collect information about you unless you
specifically and knowingly provide it. Xpert Tutor DOES NOT trade or sell your information in
any manner, except as specified herein or if express consent is sought from you.
Non-Personal Information
Xpert Tutor also collects certain other information from you on your visit to our Website such as
your information about your operating system, browser type, the URL of the previous web site
you visited, your Internet service provider and your IP Address ("Non-personal Information").
This information cannot be easily used to personally identify you. We use Non-personal
information for the purposes including but not limited to troubleshoot connection problems,
administer the Website, analyze trends, gather demographic information, to ascertain how our
visitors use our website, including information relating to the frequency of visits to our web site,
average length of visits, pages viewed during a visit, ensuring compliance with the applicable
law, co-operating with law enforcement activities, etc. This information is used to improve site
content and performance. You also agree that Xpert Tutor may gather usage statistics and usage
data from your use of our Website to evaluate your use of our products/services, to improve our
products/services, Website content and to ensure that you are complying with the terms of the applicable agreements between you and Xpert Tutor. The statistics and data collected may or
may not be aggregated. These statistics contain no information that can distinctly identify you.
We may in the future also share this information with third-party service providers or third-party
advertisers to measure the overall effectiveness of our online advertising, content, and
programming and for other bonafide purpose as we may desire. By usage of our Website you
expressly permit Xpert Tutor to access such information for one or more purposes deemed fit by
Xpert Tutor.
Cookies
Similar to other commercial web sites, our Website utilizes standard technology called
"Cookies" and Web server logs to collect information about how our Website is used. Cookies
are small pieces of information that are stored by your browser on your computer's hard drive.
Cookies are only read by the server that places them, and are unable to inter alia run programs on
your computer, plant viruses or harvest your personal information. Cookies allow Web servers to
recognize your computer each time you return to our Website including the date and time of
visits, the pages viewed, time spent at our Website, and the Websites visited just before and just
after our Website, verify your registration or password information (in case of registered users)
during a particular session so that you do not have to input your password multiple times as you
navigate the site and suggest products or services that may interest you. This information is
collected on an aggregate basis. None of this information is associated with you as an individual.
Most web browsers automatically accept cookies. By changing the options on your web browser
or using certain software programs, you can control how and whether cookies will be accepted
by your browser. Xpert Tutor understands and supports your right to block any unwanted
Internet activity, especially that of unscrupulous websites. However, blocking Xpert Tutor
cookies may disable certain features on our Website and may make it impossible for you to use
certain services available on our Website.
Session Data
We automatically log generic information about your computer's connection to the Internet,
which we call "session data", that is anonymous and not linked to any personal information.
Session data consists of information such as the IP address, operating system, type of browser
software being used by you and the activities conducted by you on our Website. An IP address is
a number that lets computers attached to the Internet, such as our web servers, know where to
send data back to the user, such as the pages of the site the user wishes to view. We collect
session data because it helps us analyze things such as the items visitors are likely to click on
most, how visitors click preferences on our Website, number of visitors surfing to various pages
on the site, time spent by the visitors on our Website and frequency of their visit. It also helps us
diagnose problems with our servers and lets us administer our systems better. Although such
information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of
his or her point of connectivity.
Other
We may from time to time add or enhance products/services available on our Website. To the
extent these products/services are provided to and used by you, we will use the information you
provide in this regard to facilitate the products/services requested. For example, if you email us
with a question, we will use your email address, name, nature of the question, etc. to respond to
your question. We may also store and publish such information to assist us in making the site
better and easier to use.
Promotional Initiatives / Advertisements
Xpert Tutor's presence on social networking websites including but not limited to LinkedIn,
Facebook, Twitter, Youtube, Google Plus, etc. is only a promotional initiative to invite
registrations and participation of prospective customers located in different parts of the country.
The domain links contained therein may either direct you to our Website or request your
participation by way of feedback, suggestions. Xpert Tutor in this regard fully disclaims any
liability (ies) or claim(s) which may arise by use/misuse of your feedback, suggestions, views,
etc. on any of the aforementioned networking websites or blogs, by any third party whether or
not known to Xpert Tutor.
How does Xpert Tutor protect my Personal Information?
Xpert Tutor is committed to protecting the privacy and the confidentiality of your personal
information. Whenever Xpert Tutor obtains personal information from you, our Website uses
commercially reasonable efforts and general industry standards to protect it from any
unauthorized access or disclosure. Save as otherwise provided herein, access to your personal
information is limited to Xpert Tutor's personnel and such authorized third parties who may host
your data on our behalf or may assist us in providing the products and services requested by you.
Xpert Tutor uses its best endeavors to maintain physical, electronic and procedural safeguards
that aim to protect your information against loss, misuse, damage, modification, and
unauthorized access or disclosure. However, Xpert Tutor assumes no liability whatsoever for any
disclosure of personal information due to unauthorized third-party access or other acts of third
parties, or any other acts or omissions beyond reasonable control of Xpert Tutor.
Does Xpert Tutor secure the content posted by its users?
The content that you store, post, or transmit on or through our Website, such as forum postings,
your profile page, the images you upload to our Website, may be accessed by other users
(registered or unregistered), including people that you do not know. The purpose of making such
content public is to enhance your overall experience and to provide you a platform where users
meet and interact on a one to one basis. However, the content/images that you post/share on our
Website may be prone to misuse by a party not known to you. Xpert Tutor in this regard fully
disclaims any liability (ies) or claim(s) which may arise by use/misuse of such content, by any
third party or any party not known to Xpert Tutor. We suggest that you exercise care and caution
in communicating with other users and only disclose your information to other users that you
know to be trustworthy. You should not assume that your content will be kept private.
How does Xpert Tutor use the information that it collects?
Your information may be used by us and/or authorized third parties/service partners to support
your interaction with us and to provide you our services and products that we offer. By
submitting your personal information to Xpert Tutor, you expressly acknowledge and consent to
Xpert Tutor to use such information and to process the same in a manner deemed fit by Xpert
Tutor. This may involve conducting data analysis, research-based reviews about deals, transfer
of your information to third party experts for outsourcing services offered to you by Xpert Tutor,
etc.
What security precautions are in place to protect against the loss, misuse or alteration of
your information?
Xpert Tutor makes every reasonable effort to preserve the privacy and confidentiality of your
information shared with us. We implement standard measures and mechanisms compliant with
the applicable laws to protect against unauthorized access to and unlawful interception of your
personal information. However, no Internet site can fully eliminate security risks.
We reserve the right to disclose the information collected from you without your consent
(express or implied) and any liabilities to you when required or permitted by law and we have a
bonafide belief that
(i) Such action is necessary to comply with an appropriate law enforcement investigation, current
judicial proceeding, a court order or legal process served on us or
(ii) To conform to the legal requirements, compliance/reporting to administrative and judicial
authorities, as may be required
(iii) Protect and defend the rights or property of the website owners of Xpert Tutor, or the users
of Xpert Tutor,
(iv) Person or company (ies) who provide certain support services to us, and
(v) Person or company(ies) who share certain responsibilities/obligations of Xpert Tutor.
How does Xpert Tutor address children's privacy?
Xpert Tutor requires that the visitor must be at least 18 years old to have our permission to use
this site. If you are below 18 years of age, you are strictly prohibited from registering on our
Website or doing any act which leads us to believe that you are 18 years of age or above. If you
are the parent or guardian of a child under 18 years of age and believe that they have disclosed
personal information to us, please contact us at care@xperttutor.com. so that we may take
immediate steps to delete the child's information.
If you have more questions about privacy policy
If you have any questions about this Privacy Policy, the practices of this site, or your dealings
with this site, please contact us at care@xperttutor.com.
Will Xpert Tutor change the privacy policy in the future?
This policy provides a general statement of how Xpert Tutor aims to protect your personal
information. You may, however, in connection with specific products or services offered by
Xpert Tutor, be provided with privacy policies or statements that substitute or supplement this
policy. The terms and conditions of this policy may be changed from time to time, without your
consent (express or implied) to reflect changes in our practices concerning the collection and use
of your personal information. The revised policy will be effective immediately upon posting to
our web site unless otherwise mentioned. This version of the policy is effective from January 1,
2020. You shall be bound by the revised Privacy Policy and it is your sole responsibility to check
the same from time to time. You acknowledge that no knowledge of the revised Privacy Policy
shall be a defense in any proceedings concerning the Privacy Policy.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings
with this site, please contact us at https://www.xperttutor.com/
1st Floor, National complex,
Above Allahabad Bank,
Near the taxi stand,
Rajaji Puram,
Lucknow, India 226017